Pick the inbox that fits what you want to talk about. Every message is read by one of 17 people on our team, not a chatbot, not a ticket system. If your message is urgent, say so in the first line.
Passwords, list issues, privacy requests, missing a place in your city, or just wanting to say hi. Read by Sara, Tran, and Amal.
hello@wherebly.comClaims, dashboard issues, billing, plan questions, menu uploads. Staffed by Marco and Yuki, both ex-hospitality.
owners@wherebly.comStory pitches, guide ideas, writer applications. Lands on Helena, our head editor. See the Stories page for our brief.
pitches@wherebly.comInterviews, quotes, partnership proposals, and brand collaborations. Please include a deadline and the outlet.
press@wherebly.comGo to Profile → “My notes” → tap the trash icon. Deleted reviews are fully purged after 14 days. No email needed.
Read the full doc →Start the three-minute verification on your restaurant’s page itself — faster than writing to us. Moderator calls you within 48h.
Open the owner flow →No email needed. Request your city from the Cities page — we open a new city whenever 25 people ask for the same one.
Request a city →Every email to Wherebly gets read by one of 17 people on our team. If the reply isn’t useful, write back — we’ll try again. If you wait more than 24 hours on a weekday and hear nothing, we owe you an apology.